Wildflower Beanie

Thank you for shopping with Enigma Project! We are committed to providing you with a seamless and satisfactory shopping experience. This shipping policy outlines our procedures for both preorders and standard orders:

1. Processing Time:

   • Standard Orders: Once your order is placed, we strive to process and ship it within 7-10 business days, excluding weekends and holidays.
   • Preorders: For items available for preorder, please refer to the estimated shipping date specified on the product page. Preorder items are shipped as soon as they become available.

2. Shipping Methods and Delivery Time:

   • We offer various shipping methods, including standard shipping and expedited shipping, based on your location and preferences.
   • Delivery time may vary depending on your shipping address, selected shipping method, and carrier. Estimated delivery times will be provided during checkout.

3. Order Status and Tracking:

   • Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package.
   • Please note that it may take up to 24 hours for tracking information to be updated by the carrier.

4. Shipping Costs:

   • Shipping costs are calculated based on the weight, dimensions, destination, and selected shipping method of your order.
   • Any applicable shipping fees will be displayed during the checkout process before you finalize your purchase.

5. International Shipping:

   • We offer international shipping to select countries. However, please be aware that additional customs duties, taxes, or fees may apply, which are the responsibility of the recipient.

6. Address Accuracy:

   • It is your responsibility to provide accurate and complete shipping information during checkout. We are not liable for delayed or undelivered packages due to incorrect or insufficient addresses provided.

7. Delays and Exceptions:

   • While we make every effort to ensure prompt delivery, please note that occasional delays may occur due to unforeseen circumstances, including weather conditions, carrier issues, or customs procedures.
   • We will do our best to notify you of any significant delays or exceptions that may affect your order.

8. Split Shipments:

   • In some cases, if you have ordered multiple items, they may be shipped separately due to varying availability or to expedite delivery. You will receive separate shipping confirmations for each shipment.

Thank you for choosing Enigma Project. We look forward to sharing our exclusive creations with you and making your fashion dreams come true. Please review our shipping policy before placing your order. If you have any questions or need assistance, please contact our customer support team.

Wash with cold or luke warm water and air dry.

CAUTION~ washing with hot water may cause shrinkage to clothing